FAQ

Are the apartments at Mallard Green furnished?

Mallard Green provides a full size refrigerator, range, dishwasher and microwave as well as full size washers and dryers. Mini-blinds are provided at all windows. No other furnishings are provided.


What utilities are included?

Mallard Green Apartments provides wireless internet and basic cable TV for free. Residents will receive a monthly water. The property manager will set up the water billing through the office computer. Residents will need to make one phone call, to Duke Energy, to set up their electricity account.


What is the length of the lease?

Mallard Green only offers a one year lease.


Does Mallard Green do individual leases for roommates?

No. Mallard Green offers a single lease with both roommates being equally responsible for all financial responsibilities. Guarantors can sign a separate agreement that would guarantee a portion of the rent.


When should I apply for an apartment?

Since there is a high demand for our units, we suggest that you apply well in advance of when you would like to occupy a unit. We generally lease in the spring months for August.


What fees and deposits to I need to pay?

An application fee must be paid with each application. A security deposit must be paid to hold an apartment.  The first month’s rent will be due at move in.


How do I contact the staff after hours if I have an emergency?

An answering service is available to contact our staff immediately should you need them.


Where do I park and is there a cost involved?

Mallard Green’s location right next to campus saves students an average of $40 to $60 a month because you will not need a campus parking pass. Each August, Mallard Green issues new parking passes for our residents at a very minimal cost. The parking pass is good for the length of the lease.


Is there enough parking if my friends want to visit?

Yes. There is ample parking at Mallard Green. However, your guests may not park at Mallard Green and walk to campus. Any vehicles that violate this policy may be towed.


How safe is the area?

Campus police and Charlotte-Mecklenburg Police do routinely drive through the property. We are part of a police alert network which forwards information to all area apartment community managers if there are any incidents that have occurred in the area.


How do I pay rent?

Payment is expected on the first day of each month. If you would like to prepay rent for the full term of the lease or a semester, you may do so. Rent can be paid by check, money order or online. No cash is accepted. Management will accept individual payments from each roommate.


Can I have a satellite dish?

Satellite dishes require special directional placement to be able to receive a signal. Due to the angle of our buildings and the surrounding trees, satellite dish installations do not work well at our location.


Can I get packages delivered to my apartment?

Yes. UPS and Fed-Ex and other delivery services will leave packages at the Management Office if you are not at home when they come.


What if I have a problem with a loud neighbor?

We would ask you to contact the Management Office and let them effectively handle the issue. We do not tolerate residents who disturb others.


What if I want a pet?

If you expect to be gone from your apartment for very extended periods during the day, we do not recommend that you have a pet. We do not allow more than 1 pet per apartment. We do not allow dogs that are over 25 lbs fully grown. All pets must have WRITTEN APPROVAL before they are allowed on the property. All related fees must also be paid. If the pet creates a problem for other residents or the management, the permission may be revoked.  Any violation of our pet policy is taken very seriously and can lead to lease termination.We do not accept Akita, Alaskan Malamute, American Staffordshire, Terrier, Bull Terrier, Chow, Doberman Pincher (full or miniature), German Sherpard, Great Dane, Husky, Pit Bull,Rottweiller and St. Bernard. Snakes, spiders, ferrets and iguanas are not allowed due to liability issues. Be aware that any costs for pet damage will affect all the residents of that unit.